To EUREKA quality means delivering the agreed product – and the agreed quality – at the agreed time, in accordance with internal requirements, and the requirements of customers or regulatory authorities. EUREKA is concerned to ensure quality in all links of production. Our objective is to have no non-conformances or complaints against products or services.
In order to obtain a high level of quality it is imperative that management and employees display the right attitudes, and that work processes are organized as well as possible. Furthermore, actions must be well planned and action plans implemented, work performance must be subjected to measurements, and corrective and preventive action must be implemented to ensure continuous improvement.
Continuous improvement of performance will ensure that we maintain and strengthen our competitiveness. Improvement efforts will develop more cost effective work methods and methods of implementation in order amongst other to ensure that our customers get supplies with the right quality.
EUREKA’s process control system – (EPS)
EUREKAS’s process control system (EPS) is a combined HSE and quality system. EPS presents activities through process flow and workflow charts with associated instructions and check lists. The programme is electronically available to all employees. EUREKAs process structure is presented through management processes, supply and support processes.
One of EUREKA’s chief tools for obtaining continuous improvement, update and maintenance of systems, is the quality reporting system – KMS. Reporting includes HSE reports such as RUEs, non-conformance reports and suggestions for improvement. All employees have a responsibility for reporting non-conformances, undesirable incidents, and proposing improvements.
Certification and registering
EUREKA is certified in accordance with NS-EN ISO 9001:2015, NS-EN ISO 14001:2015 and 5S.
EUREKA is also registered in Achilles JQS, Utilities NCE, Achilles FPAL and EPIM JQS.